The 7 Habits of Highly Effective IT Administrators
For the people charged with selecting, implementing, and maintaining the networks and applications that support business goals, the challenges have never been greater. This whitepaper examines the seven habits of highly effective administrators: those job skills and personal qualities that will allow IT administrators to build success for their careers and their companies.

The Value of Network Monitoring
Network management incorporates device monitoring, application management, security, ongoing maintenance, service levels, troubleshooting, planning, and other tasks - ideally all coordinated and overseen by an experienced and reliable network administrator. Yet even the most knowledgeable and capable network administrator is only as good as the network information that is visible, and that he or she can manage and act on. Administrators need to know what's happening on their networks at all times, and as this paper explains, that's where network monitoring comes in.

The Network Is Your Business
Networks have grown both more complex and more important in recent years. What began as small, departmental networks that supported interoffice email and scheduling have grown into multinational networks spanning companies, countries, and economies. While continuing to support business operations, networks are now being relied on to help drive business objectives as well. This paper describes the importance of network monitoring in enabling networks to achieve this new responsibility.

Network Management in Distributed Environments
It's hard enough to effectively manage a single network within a single organization 24/7. The complexity grows exponentially in distributed enterprise environments with multiple LANs and WANs. It's impossible for one network administrator to be in multiple locations at the same time, so it's important to be able to see what is going on everywhere in real time. This paper describes this and many other network management challenges facing distributed organizations.

The Changing Role of the Network Administrator
Traditionally, network administrators have not always gotten the respect they deserve. Over the last few years, however, there has been a growing awareness that the network is central to the success of the organization. As a result, the role – and the status – of network administrators is changing rapidly. This white paper describes how, and identifies a set of attributes network administrators will need to be successful going forward.

Network Management in Distributed Environments: Challenges and Opportunities for MSPs
This paper describes the challenges that managed service providers (MSPs) face in the increasingly important area of network management. Operating in a distributed environment, MSPs require an agnostic solution that integrates easily with a variety of network structures. They also have to be able to make sufficient margins on a per-client basis, so MSPs have to balance what they pay for a network management solution with what they can charge for providing network management services.